Policies and Procedures for CexeCells, Inc.

Late Policy

We totally understand the Long Island traffic can be brutal, and CexeCells Skin Care will do our best to fit in your entire appointment if it doesn’t cause us to run late for the next client. However, if we must shorten the appointment, you will still be charged the total amount for the service booked. Please plan to arrive a few minutes early. We want you to relax and not feel stressed or rushed.

Did you know that removing stress for 1 hour could provide you with tons of anti-aging and skin healing benefits?

Cancelation/No Show Policy

We ask for your cooperation and respect in honoring our 24-Hour cancellation Policy. This allows CexeCells Skin Care to fill the spot you reserved.

For anything under 24 hours, we will try our best to fill the space with a client on our wait list. Unfortunately, if we are not able to fill your appointment spot, you will be charged a cancellation fee equal to 20% of the appointment booked. Now, we are not sticklers – everyone gets 1 free “oops” pass.